Full payment prior to shipping is our policy, payment must be made in U.S. funds in the form of money order, cashier's check, cash or major credit cards ( NO PERSONAL CHECKS ) made payable to:  Jane Minesinger

Mailing Address;

Salt Creek Reptiles
P.O. Box 789
Keystone Heights, FL 32656

 

 

DEPOSITS:

 We do take deposits; a deposit of 50% would give you a priority.
Balance will be due within 30 days of notification that your order is ready.
Deposits are non refundable providing I successfully produce the animals you order, or you fail to pay the balance within the 30 days. (Unless a special arrangement has been worked out). Special requests will be filled dependent on the sex ratio. Payment must clear prior to shipping. Please contact me within 24 hours if any problems occur. In the event when you receive your order and there is a problem, you must save the order and contact me immediately to discuss proper adjustments and shipping the order back to me.

Phone/E-mail orders for live animals will be held for 3-4 mailing days while payment
arrives. After the 4th day, animals will automatically be offered for sale again. Unless special arrangements have been worked out.

 

LAYAWAY PLAN: 

We also offer a layaway plan on all animals; we need 50% down and 25% a month for 2 months. For hatchlings, we also charge $1.00 per week feeding and maintenance fee, for snakes one year of age and up maintenance fee will be $3.00 per snake. You will have a 5-day grace period each month, if a layaway payment is not received, we will attempt to notify you. If you cannot be reached, then we will assume that you are no longer interested in your order and it will be cancelled. If you choose to cancel a layaway order, all previous payments are forfeited.

 

ORDERS AND RESERVING ANIMALS: 

All orders are done on a first come - first served basis. No minimum order required. Some species are in high demand or are produced in limited quantities, so plan ahead for best selection. Check our "Prices & Availability" page to see pictures & prices of available hatchlings as well as surplus animals when they are offered for sale.
I fully expect to produce the animals listed each season. But as we all know, things don't always turn out as planned. Deposits left with me are non-refundable if you change your mind. PLEASE don't send money unless you're sure about what you want, or are at least willing to take other animals as a refund. I will return your deposit if I fail to produce the animals you wanted originally, but not if you change your mind. Once payment has been made the animals will be considered sold, there will be no refunds. If for some reason you change your mind, the animal/animals are yours and will be shipped a scheduled.

IMPORTANT: When placing an order please supply us with your phone number, it is required for the air bill and will help us expedite your order.

 

SHIPPING:

 

We do NOT ship ANIMALS out of the U.S.  .......  DON'T ask !

All orders are professionally packed in a styro-foam insulated box along with the appropriate cold or heat packs, shipped overnight to your door. 

Shipping days are Mondays, Tuesdays and Wednesdays  ONLY. Shipped via Next Day Air. ( It is the buyers responsibility to verify that next day service is available in their area. If you live in a RURAL area next day delivery is NOT guaranteed by the carrier.)

Live arrival is guaranteed only if buyer is available at the time of delivery to SIGN for and INSPECT the package and I am contacted immediately. No guarantees for shipments delayed or lost by carrier.
Shipping fees are $40-$60 depending on shipping zones and weight of the package.

 

Shippers Service Guarantee:

 

In the event  I am not charged for shipping due to carrier error I will refund the shipping cost to the customer once the invoice from the carrier is received, and their is confirmation of "No Charge".        NO EXCEPTIONS.
 

Our Guarantee:

 

All hatchling snakes are guaranteed to be voluntarily feeding on UNSCENTED NEWBORN MICE either live or frozen/thawed mice. All animals will be outwardly healthy and correctly sexed and flawless, unless otherwise agreed upon in advance. All animals are CAPTIVE hatched/born, unless otherwise noted. Shipping charges are your responsibility unless animals were improperly sexed. It is up to you to verify that all animals are properly sexed within 48 hours. If you find out you received the wrong sex after the 48-hour grace period. I will not make adjustments or refund your money.

All animals sold by me are guaranteed to be outwardly healthy upon receipt. No cash refunds. 

YOU MUST NOTIFY ME OF ANY PROBLEMS IMMEDIATELY AFTER DELIVERY OF YOUR PACKAGE. FAILURE TO DO SO WILL DISQUALIFY YOU FOR  POSSIBLE ADJUSTMENTS.

I AM NOT RESPONSIBLE FOR CARRIER ERRORS, CONTACT ME IF YOU HAVE ANY QUESTIONS.

 

It is the buyer's responsibility to comply with all State, County, and City Ordinances regarding the ownership of any animal purchased from Salt Creek Reptiles

I highly recommend anyone considering the purchase of a live animal to thoroughly research the care requirements for that animal prior to making a purchase. I gladly offer any assistance that I can regarding the animals featured here.